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Tutorials & GUIDES for Dealers
Common Questions About JusTrade
Find answers to the most common questions about navigating and utilizing the JusTrade platform effectively.
How do I create an account on JusTrade?
There are various accounts you can create. Customers, Inspectors and Buyers. To create an account, click on Settings in the header on the homepage, choose the type of user you want to create.
What are the system requirements for using JusTrade?
JusTrade is compatible with all modern web browsers. For the best experience, we recommend using the latest version of Chrome, Firefox, or Safari.
How can I track my trades on the platform?
Once logged in, navigate to the ‘My JusTrades section where you can view and manage all your active and completed deals.
Is there a fee for using JusTrade?
JusTrade has options for every budget. Contact us to set up a demo and we will help determine how JusTrade can work for you.
How do I contact customer support?
You can reach our support team via the ‘Contact Us’ page, where you can submit a query or use the live chat feature for immediate assistance.
Can I access JusTrade on my mobile device?
Yes, JusTrade is now mobile.
How do I reset my password?
If you need to reset your password, click on ‘Forgot Password’ on the login page and follow the instructions to set a new password.
What security measures does JusTrade use?
JusTrade employs advanced encryption and security protocols to ensure your data and transactions are protected at all times.
How do I update my account information?
To update your account details, go to ‘Account Settings’ after logging in and make the necessary changes.
